Oregon
DAS has streamlined the process for requesting and receiving public records by implementing modernized software
Eugene, OR – According to the state officials, effective from Monday, the Oregon Department of Administrative Services has reportedly launched the Granicus GovQA software to enhance the efficiency of managing public records requests.
This software update facilitates the retrieval of various records, including procurement documents, public employee data, and risk management records.
With a growing volume and complexity of requests, DAS opted for GovQA’s cloud-based solution, known for its secure and highly customizable platform. This move aims to improve transparency, streamline tracking, and elevate customer service standards.
The new system provides a centralized and secure public records portal where requesters can monitor the status of their requests online. An intuitive intake form helps refine requests upfront, minimizing the need for follow-up clarifications and ensuring greater accuracy. Additionally, standardized workflows within the system enhance operational efficiency for agency employees.
Granicus GovQA is recognized as a leading provider of internet-hosted services for government compliance with Freedom of Information Act (FOIA) requests. It manages numerous FOIA requests for state and local governments nationwide, including other Oregon government agencies.
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Crime & Safety4 days ago
Mother refused to call 911, claiming her child was overreacting, even after the victim’s younger sibling tried sprinkling water in her eyes and cared for her all day until she died from an untreated medicaI condition; charged
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Crime & Safety3 days ago
Teacher was messaged by her student, with whom she had a months-long iIIicit relationship, only for her to later admit to abusing her position of trust and getting involved in an inappropriate relationship with the boy after she was arrested by waiting police
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Crime & Safety2 days ago
Law enforcement officer was assigned to go and check the condition of several animals, only to then claim that he was cleared by his supervisor to put down the pets safely before killing almost all of them; charged
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Eugene5 days ago
City officials announced the schedule for November 2024 meetings, work sessions, and topics
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Eugene3 days ago
Oregon Department of Emergency Management offers post-windstorm safety tips